Terms & Conditions
Welcome to Palm STR Miami. By accessing or using our website, booking a stay, or staying at one of our properties, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General Use
These Terms & Conditions govern your use of the Palm STR Miami website and services. If you do not agree with any part of these terms, please do not use our website or book a stay.
2. Booking & Reservations
All reservations are subject to availability and confirmation. Booking details, pricing, house rules, and cancellation policies will be clearly provided at the time of booking.
Palm STR Miami reserves the right to refuse or cancel a reservation if required to comply with legal or regulatory obligations or if these terms are violated.
3. Rates & Payments
Rates are displayed per property and may vary based on season, length of stay, and availability. Additional fees such as cleaning fees, taxes, or security deposits may apply and will be disclosed before confirmation.
Payment terms depend on the booking method and must be completed as outlined during the booking process.
4. Cancellation & Refunds
Cancellation policies vary by property and booking method. Guests are responsible for reviewing the cancellation terms provided at the time of booking.
Refunds, if applicable, will be processed in accordance with the stated cancellation policy.
5. Check-In & Check-Out
Check-in and check-out times are specified for each property and must be respected unless prior arrangements have been approved.
Early check-in or late check-out requests are subject to availability and may incur additional charges.
6. Guest Responsibilities
Guests agree to:
- Use the property for lawful purposes only
- Respect house rules and community guidelines
- Keep the property in good condition
- Avoid excessive noise or disruptive behavior
- Report any damages or issues promptly
Guests may be held financially responsible for damages beyond normal wear and tear.
7. Occupancy & Use
Each property has a maximum occupancy limit which must not be exceeded. Only registered guests are permitted to stay overnight unless otherwise approved.
Parties, events, or commercial activities are strictly prohibited unless explicitly authorized.
8. Property Condition & Maintenance
Palm STR Miami makes every effort to ensure properties are clean, safe, and well-maintained. Guests agree to allow reasonable access for maintenance or emergency repairs if necessary.
9. Liability Disclaimer
Palm STR Miami is not responsible for personal injury, loss, theft, or damage to personal belongings during your stay, except where required by law.
Guests assume responsibility for their own safety and the safety of those in their party while on the premises.
10. Force Majeure
Palm STR Miami shall not be held liable for cancellations, delays, or disruptions caused by events beyond our control, including but not limited to natural disasters, government actions, utility outages, or other unforeseen circumstances.
11. Website Use & Content
All website content, including text, images, and branding, is the property of Palm STR Miami and may not be used, copied, or reproduced without prior written permission.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.
13. Changes to Terms
Palm STR Miami reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting to this page.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.
15. Contact Information
For questions regarding these Terms & Conditions, please contact us:
📧 Email: info@palmstrmiami.com
📍 Location: Miami, Florida, USA
Palm STR Miami
Professional short-term rentals. Clear terms. Trusted stays.